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Services

Powering Digital Excellence

We partner with organizations to design, build, and manage intelligent digital solutions that drive efficiency, innovation, and growth.

Infrastructure Services

Secure, reliable, highly resilient and scalable IT infrastructure to support your business operations, performance, and continuity.
The services include:

  • Hardware - Selection of hardware vendor, creating bill of materials, racking and cabling, inventory and asset management
  • OS Administration – Server build with OS installation, patching, OS hardening, storage and device configuration
  • Database Administrator – Creation of new databases, DB objects, database design for applications, inter-database data transfers, DB backup and recovery
  • Virtualisation – Setting of virtual platforms (E.g. vcentres), P2V or V2V server migrations
  • Workspace – Virtual or Cloud desktop, upgrades to latest supported Windows versions, migration to Azure desktop or Google workspace, Office365

Application Services

End-to-end development, deployment and support of highly available business applications that provide specific business solutions.
The services include:

  • Application Development – Requirements management, Build of new applications on new platforms using SDLC processes, Remediation of existing applications to make them compatible with emerging technologies,application testing (Waterfalls or Agile method)
  • DevOps – Define, implement and automate software development processes and improve efficiency and collaboration between developers and support teams.
  • Application Support – Monitor and maintain applications, regular patch updates, data fixes, periodic software upgrades to ensure supportability.
  • COTS Product Integration – Integration of industry standard cots products such as SAP, Oracle, CRM, SCADA to provide a point business solution.

Cloud Services

Are your unsure of the impact of Cloud adoption on your business? Our service helps our client to embark on this journey with confidence at low risk and with highly efficient migration strategy.
The services include:

  • Cloud Adoption Assessment – Discovery of asset inventory, assessment of application to check if they are Cloud ready, identifying application inter-dependencies, security and data risk assessment.
  • Hybrid Cloud platform – Setting of contract with major public cloud providers (Azure, AWS, Google etc), creation of public or private cloud tenants. setting up of hybrid cloud and implementing deployment, security and monitoring tools.
  • Cloud Migration – Analysis of the assessment report, defining migration delivery approach, creating of move groups, application remediation, define test strategy and service transition.
  • Cloud Platform Management – Defining support model, establishment of support teams, Implementation of operational processes, service-level management, 24x7 monitoring, creation of knowledge database, change and release management.

Architecture

Strategic enterprise planning and robust solution design based on innovation and automation to build future-ready enterprise systems.
The services include:

  • IT Strategy – Define Enterprise IT Strategy, creation of technology roadmap, investment plan, cost transparency framework.
  • Enterprise Architecture – Governance framework, IT and Security Policies, Data Models, Delivery and support processes.
  • Solution Design – Creation of traceability matrix, innovation and technology adoption, global or multi-site deployments, authentication and authorization, automation and batch processing.
  • Technical Architecture – conceptual, logical and physical architecture, architecture governance, DMZ networks, defining build standards.

Business Transformation

Transformation is essential for business to ensure it adapts to the ever changing world and remain competitive. Our business transformation service enables our customers to adopt to new business solutions with minimum disruptions to operations.
The services include:

  • Process Optimisation – Automation of manual processes, improving efficiency of existing processes, reduction in processing time.
  • Merger and Acquisitions – Impact Assessment on business, consolidation of common services, Integration of IT processes, user and asset migration.
  • Datacentre Consolidation – Reduction in application footprint by application rationalisation, reduction of physical asset (server, storage, network) by consolidation, optimisation of virtual desktop, reduction of rack space.
  • Office 365 Adoption – Email and SharePoint migration, Domain consolidation, Deployment of Teams.